Filegrant Acceptable Use Policy

This Acceptable Use Policy (“AUP”) addresses requirements applicable to a customer of the Filegrant Service.

Cyber Grant prohibits using the Filegrant Service to engage in activities such as (but not necessarily limited to) the following:

1. hacking, spoofing, or launching denial of service attacks;
2. gaining or attempting to gain unauthorized access to others' networks or systems;
3. sending fraudulent email messages or files;
4. distributing or attempting to distribute malicious software (malware);
5. spying or attempting to install spyware or other unauthorized monitoring or surveillance tools;
6. committing criminal acts such as terrorism, fraud, or identity theft;
7. downloading, storing, or distributing child pornography or other obscene or illegal materials;
8. downloading, storing, or distributing materials in violation of another's copyright;
9. creating undue security risks or negatively impacting the performance of Filegrant's network and systems;
10. causing embarrassment, loss of reputation, or other harm to Cyber Grant;
11. uploading, downloading, or disseminating defamatory, discriminatory, vilifying, sexist, racist, abusive, rude, annoying, insulting, threatening, obscene, or otherwise inappropriate or offensive messages or media;
12. distributing joke, chain letter, commercial solicitations, or hoax emails or other messages (spamming);
13. disrupting the workplace environment, creating a hostile workplace, or invading the privacy of others;
14. using Filegrant’s encryption technologies in an attempt to hide illegal, unethical, or otherwise inappropriate activities; and
15. installing or distributing unlicensed or pirated software.

In addition, Cyber Grant prohibits use of the Filegrant Service for, or to support, activities related to the following:

Illegal products and services

• Illegal drugs, substances designed to mimic illegal drugs, and equipment designed for making or using drugs
• Fake references or ID-providing services
• Any business or organization that engages in, encourages, promotes or celebrates unlawful violence or physical harm to persons or property, or engages in, encourages, promotes or celebrates unlawful violence toward any group based on race, religion, disability, gender, sexual orientation, national origin, or any other immutable characteristic
• Any other products or services that are in violation of law in the jurisdictions where your business is located or targeted to

Products and services that infringe intellectual property rights

• Sales or distribution of music, movies, software, or any other licensed materials without appropriate authorization
• Counterfeit goods; illegally imported or exported products
• Unauthorized sale of brand name or designer products or services
• Any other products or services that directly infringe or facilitate infringement upon the trademark, patent, copyright, trade secrets, proprietary or privacy rights of any third party

Products and services that are unfair, predatory, or deceptive

• Pyramid schemes
• ‘Get rich quick’ schemes including: investment opportunities or other services that promise high rewards to mislead consumers; schemes that claim to offer high rewards for very little effort or up front work; sites that promise fast and easy money; businesses that make outrageous claims, use deceptive testimonials, use high-pressure upselling, and/or use fake testimonials; (with or without a written contract) offering unrealistic incentives/rewards as an inducement to purchase products or services but do not respond to any queries after the purchase
• No value added services including sale or resale of a service without added benefit to the buyer and resale of government offerings without authorization or added value
• Sales of online traffic or engagement
• Negative response marketing and telemarketing
• Predatory mortgage consulting, lending, credit repair and counseling services
• Predatory investment opportunities with no or low money down
• Remote technical support; mugshot publication or pay-to-remove sites; essay mills; chain letters; door-to-door sales
• Any other businesses that Cyber Grant considers unfair, deceptive, or predatory towards consumers

Adult content and services

• Pornography (including literature, imagery and other media)
• Adult services including prostitution, escorts, pay-per view, sexual massages, and adult live chat features
• Adult video stores
• Gentleman's clubs, topless bars, and strip clubs

Certain legal services

• Law firms collecting funds for purposes other than legal service fee payment
• Bankruptcy attorneys
• Bail bonds

Firearms, explosives and dangerous materials

• Guns, gunpowders, ammunitions, weapons, fireworks and other explosives
• Peptides, research chemicals, and other toxic, flammable and radioactive materials

Gambling

• Games of chance including gambling, internet gambling, sweepstakes and contests, fantasy sports leagues with for a monetary or material prize
• Sports forecasting or odds making with a monetary or material prize
• Lotteries
• Bidding fee auctions

Marijuana

• Cannabis products
• Cannabis dispensaries and related businesses
• Products containing any amount of CBD/THC

In addition, Cyber Grant prohibits, unless you have received our prior written approval, the use of the Filegrant Services to conduct or transact with any of the following restricted businesses:

Regulated industries

• Financial products and services
• Investment and brokerage services
• Lending services
• Buy Now Pay Later services
• Crowdfunding
• Debt collection agencies
• Insurance services including medical benefit packages
• Money transmitters, currency exchange services and other money services businesses
• Neobanks / challenger banks
• Other financial institutions

Government services

• Government grants
• Embassy, foreign consulate, or other foreign governments

Pharmaceuticals, medical devices and telemedicine

• Online pharmacies
• Prescription-only products including card-not-present pharmaceuticals
• Prescription-only and regulated medical devices
• Telemedicine and telehealth services

Tobacco

• Tobacco products including e-cigarettes and e-liquid

Others

• Credit card and identity theft protection services
• Other age restricted goods or services

Businesses that may pose elevated financial risk

• Travel
• Travel reservation services and clubs
• Airlines and cruises
• Timeshare services

Non-fiat currency and stored value

• Virtual and cryptocurrencies, non-fungible tokens (NFTs), and mining services (for crypto and NFT supportability and availability by region, please see this support doc)
• Prepaid phone cards, sim cards, and phone services
• Sale of stored value or credits maintained, accepted and issued by anyone other than the seller
• Sale of in-game currency or game items, unless the merchant is the operator of the virtual world

Business models that may be particularly prone to abuse by ‘bad actors’

• Multi-level marketing
• Businesses where sellers get their revenue both from selling items and from signing up new sellers
• Network marketing and referral marketing programs
• Shipping and forwarding brokers
• Drop shipping
• Charity sweepstakes and raffles for the explicit purpose of fundraising